FAQ

General

What does Packit2u offer?

Packit2u provides parcel bags and airwaybills for online sellers, businesses and e-commerce operators in Malaysia.

We offer products suitable for small businesses, regular orders, wholesale purchases and bulk orders.

Do you accept wholesale and bulk orders?

Yes. We welcome wholesale and bulk enquiries.

Pricing may vary depending on the product, size and order quantity. Please contact us with your required quantity and product details for a quotation.

How can I place an order?

Our website is mainly designed to showcase our products and provide product information.

For orders, wholesale enquiries or bulk purchases, please contact us through the contact details provided on our website. Our team will assist you with product availability, pricing, quantity and fulfilment arrangements.

Can I ask about a product before placing an order?

Yes. If you are unsure about the product size, quantity, specifications or suitability for your business, feel free to contact us before placing your order.

Products

What products do you sell?

We currently offer packaging products such as parcel bags and airwaybills.

Product availability may vary from time to time. Please refer to the product information on our website or contact us for the latest availability.

Are your products ready stock?

Selected products are available as ready stock. Stock availability may vary depending on product type, size and quantity.

For larger wholesale or bulk quantities, please contact us to confirm availability before placing an order.

Will the actual product look exactly like the pictures?

We make every effort to ensure that our product images and descriptions are accurate.

However, actual colours may appear slightly different depending on your monitor, screen settings or device. Product packaging or appearance may also vary from time to time.

Pricing & Payment

What currency are your prices in?

All prices displayed on our website are in Malaysian Ringgit (RM) unless otherwise stated.

How do I know the price for wholesale or bulk orders?

Wholesale and bulk pricing may depend on the product, size and order quantity.

Please contact us with the products and quantities you require, and we will provide the applicable pricing.

What payment methods are available?

Payment methods may vary depending on the order arrangement.

For confirmed orders, our team will provide the available payment method and payment instructions.

Delivery & Fulfilment

How long does delivery take?

Delivery time may vary depending on the destination, order quantity, courier service and other circumstances.

For standard orders, we will arrange fulfilment as soon as possible after the order and payment have been confirmed.

For wholesale and bulk orders, fulfilment time may depend on the quantity and stock availability. Please contact us for an estimated fulfilment timeline.

Do you deliver throughout Malaysia?

Yes. We serve customers across Malaysia.

Delivery charges and delivery times may vary depending on the destination, order quantity and courier service.

Orders & Cancellation

Can I cancel my order?

Cancellation requests should be made as soon as possible before the order has been processed or shipped.

Once an order has entered the fulfilment or shipping process, cancellation may no longer be possible.

Please contact us as soon as possible if you need to request a cancellation.

Can I change my order after confirming it?

Please contact us as soon as possible if you need to change your order.

Changes are subject to order status, stock availability and whether the order has already entered the fulfilment process.

Need Help?

I still have questions. How can I contact Packit2u?

If you have any questions about our products, pricing, wholesale orders, bulk quantities or delivery, feel free to contact us through the contact details provided on our website.

Our team will be happy to assist you.

Packit2u — Practical Packaging Solutions for Malaysian Businesses.